Of course, the opinions expressed here are my own, and might not be those of my employers nor customers. If you want to prove me wrong, I welcome the dialog, and reserve the right to change my mind.
I am told by some of the best intellectual property attorneys in Dallas, that anything in writing is born with a copyright, and I do need to let you know that it is protected. Anything from this blog (or from other websites of mine) is copyrighted by its rightful owner, reserving all rights. Permission for any re-use of my own materials must be in writing. If, in my view, I find that any re-use is particularly offensive or in poor taste, you are probably going to have to hire an attorney to resolve the issue. Please e-mail me at jayhack@swbell.net if you have any requests, good ideas, or just want to chat. Two minds are almost always better than one. So now you know.
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A favorite resource is Dale Carnegie’s Golden Book.
And another is this illustration on how to resolve conflict.
If people would get together, in groups of 2 or 3, I think they would be amazed at how much common ground they would find that they have.